The European Society
of Human Genetics

Login troubleshooting

Login troubleshooting for current and returning members

  • Have you changed your email address since you last logged in? Try entering a previously used address as your user name. Once logged in, you can update your account with your current email.

  • If you do not remember your user name, contact us at membership(at) to retrieve it.

  • If you do know your user name but forgot your password (usually your ESHG membership ID), we will reset it for you (contact us at membership(at)

  • If you are unable to access your account, do not create a new account. This creates record duplication errors and difficulties for future attempts to log in. Contact the Membership Department at membership(at) or +43 1 405 13 83-35. Staff are available to assist you during normal business hours.