The European Society
of Human Genetics

General Terms & Conditions

General Terms & Conditions for ESHG Participants


These Terms & Conditions for delegates apply to every person registering as a regular delegate (ESHG member/non-member, post-graduate trainee/student, accompanying person for the European Human Genetics Conference 2012 (ESHG 2012), to be held in Nürnberg, Germany from June 23 -26, 2012  (hereafter referred to as “the conference"), organised by the European Society of Human Genetics (hereafter referred to as “the conference organisers”).

All references to a date or a deadline, mentioned in these terms and on other conference documents, refer to the Central European Time Zone (CET).

Conference registration

Only fully completed registration forms will be accepted. An invoice will be sent after the receipt of your registration, a confirmation of payment will be sent upon receipt of payment in full. If the full payment has not been received before the deadline indicated, the registration will remain valid, however the due fee will be increased according to the payment period (early/regular/on site).

To be able to register as a student or postgraduate trainee, individuals must present proof of fulltime enrolment at a recognised university or college or an according programme (i.e. student ID, confirmation of head of department, etc.) either by fax at the time of pre-registration or during the on site registration process.

The registration fee for delegates (ESHG member or non-member), students and postgraduate trainees, includes entry to all conference sessions, corporate satellites, the exhibition and poster area, the welcome reception, the opening session and the closing session, provided that sufficient seating space is available. Please note that the security personnel of the conference center are responsible for granting or denying access to conference halls in case of overfilling, according to room capacities and national legislation. The conference organiser cannot guarantee available space in every session.

The registration fee for accompanying persons includes entry to the conference venue, the exhibition & poster area, the welcome reception, coffee and tea during breaks, as well as a sight seeing tour. Entry to any conference sessions is not included. Accompanying persons must be linked to a regular delegate. A registration as sole accompanying person is not possible. Only a plausible amount of accompanying persons can be registered with one delegate.
Parents/guardians of accompanying children agree to take full responsibility for them while at the conference or a social event.
The conference organisers cannot guarantee that a conference bag and other conference materials (or city tours for accompanying persons) will be available for late registrations. All conference materials will be distributed on-site.
If the maximum delegate capacity is reached, the conference organisers reserve the right to refuse additional registrations.

Registration confirmation/receipt

A registration confirmation/receipt will be sent by email after the registration (online or paper), a related payment and any necessary documents have been received by the registration department. Delegates may be requested to present this registration confirmation/receipt at the registration counter as proof of their registration and payment.

Methods of payment

Payments should be made in advance and in EURO only, using a credit card or by bank transfer.
All bank fees and money transfer costs must be paid by the transmitter. Any negative balance will be collected on site. Indicate the registration number and the delegate's full name as a reference on all bank transfers.

Registration name change

A handling fee of EUR 50.-- will be charged for every name change to an existing conference registration. A new registration form for the substitute delegate should NOT be submitted. Name changes will be accepted by email or fax indicating the old and new names including the required contact details until June 10, 2012. After this date, all name changes must be carried out on-site.

Cancellation policy

Notice of cancellation must be made in writing by email or fax to the ESHG 2012 Congress Office. The notification must include all relevant information regarding the bank account to which a possible refund may be remitted. The cancellation will not be effective until a written acknowledgement from the ESHG 2012 Registration Department is received.
Registration fees may be refunded as follows:
Written cancellation received:   
- before April 1, 2012:    75% refund
- between April 1 and June 4, 2012:    25% refund
- after June 4, 2012:    no refund

The date of the email receipt date or fax ID will be the basis for considering refunds. Please indicate the preferred method of reimbursement (bank transfer, incl. account number or cheque) on your written cancellation. Refunds will be made after the conference.

In the case of over-payment or double payment, refund requests must be made in writing and sent to the ESHG 2012 Registration Department, by email.

No refunds will be granted for unattended events or early termination of attendance, in case of cancellation of speakers, lack of space in the conference room or any other incidents during the conference which are beyond the control of the conference organisers.

Cancellation of the conference

In the event that the conference cannot be held or is postponed due to events beyond the control of the conference organisers (force majeure) or due to events which are not attributable to wrongful intent or gross negligence of the conference organisers, the conference organisers cannot be held liable by delegates for any damages, costs, or losses incurred, such as transportation costs, accommodation costs, costs for additional orders, financial losses, etc.
Under these circumstances, the conference organisers reserve the right to either retain the entire registration fee and to credit it for a future conference, or to reimburse the delegate after deducting costs already incurred for the organisation of the conference and which could not be recovered from third parties.

Modification of the programme

The conference organisers reserve the right to modify the programme. No refunds can be granted in case of cancellation of speakers, lack of space in the conference room or any other incidents during the conference which are beyond the control of the conference organisers.

Lost name badge

The conference name badge must be worn at all times during the conference. Access to the conference venue will not be granted without the name badge issued by the conference organiser. If a delegate loses, misplaces or forgets the name badge, a handling fee of EUR 50.-- will be charged for a new name badge. Upon handing out a new name badge, the lost badge will be deactivated and become invalid.

Letter of Invitation

Individuals requiring an official Letter of Invitation from the conference organisers can request one through the online registration form or by contacting the ESHG 2012 Registration Department. To receive a Letter of Invitation, delegates must first register to the conference and submit any necessary data, as stated on the online form.
The Letter of Invitation does not financially obligate the conference organisers in any way. All expenses incurred in relation to the conference, the registration and the attendance are the sole responsibility of the delegate.

Visa requirements

It is the sole responsibility of the delegate to take care of his/her visa requirements. Delegates who require an entry visa must allow sufficient time for the application procedure. Delegates should contact the nearest German embassy or consulate to determine the appropriate timing of their visa applications.
Note: German embassies and consulates-general are independent decision-making agencies for visas, sometimes after specific checks have been made with other Schengen countries. You cannot appeal against the rejection of a visa application, neither can the ESHG intervene on your behalf in case of a rejection or to speed up the procedure.

Delegate registration details will be shared with the German immigration authorities to assist in the immigration process. However, the conference organisers and/or the ESHG 2012 Registration Department will not directly contact embassies and consulates on behalf of visa applicants.

The registration fee minus a handling fee of EUR 25.-- will be refunded after the conference if the visa was applied for in time and proof is shown that a visa could not be granted even though all requested documents were submitted. Refund requests must be made in writing and sent to the ESHG 2012 Registration Department, by email, no later than June 23, 2012, date after which requests for such refunds cannot be taken into consideration.

Travel-health insurance

As part of a Schengen visa application, individuals must have travel-health insurance for the duration of their stay in the Schengen zone. This insurance can be obtained from any approved insurer. Individuals need to check with the responsible Schengen embassy/consulate for a list of approved insurers available in their country.
Individuals must have insurance for their entire stay in the Schengen zone and therefore are encouraged to ensure and pay for the correct number of days. The Schengen visa will only be given for the dates that are covered by the insurance policy, which need to relate to the travel dates.

Data protection and sharing of contact details

The protection of your data and the observance of your right of informational self-determination with regard to the collection, processing and use of your personal data are important to us.
The ESHG will collect and store all personal data for the preparation and execution of the European Human Genetics Conference 2012 (ESHG 2012).
In order to facilitate border entry and visa applications, the ESHG will share contact details of concerned delegates with German immigration authorities.
In addition, the ESHG periodically shares contact details of delegates with third parties that may use these details to contact delegates regarding activities at the conference or other communications, which may be of interest. Therefore data might be passed on to third parties unless otherwise explicitly indicated by the delegate on the registration form.
If a delegate has opted to share contact details, they can opt-out at any time by contacting the ESHG 2012 Registration Department. Notification must be made in writing and sent to the ESHG 2012 Registration Department by email.


The conference organisers shall be held liable in the framework of a duty of care as a respectable businessman according to statutory provisions. The liability of the conference organizers - for whatever legal reason - shall be limited to intent and gross negligence. The liability of commissioned service providers shall remain unaffected by this. The delegate shall take part in the conference at his/her own risk. Oral agreements shall not be binding if these have not been confirmed in writing by the ESHG.

Fulfilment and jurisdiction

The terms of this contract shall be fulfilled in Nuremberg, Germany and, in the event of any legal claims arising from either party, Vienna, Austria shall be the sole court of jurisdiction.